FAQ

Where do you ship?

We currently ship everywhere in the US.

Where is Bear Balanced made?

California, USA.

Where can I locate nutrition facts?

Our nutrition facts are displayed near the end of the homepage as well as the product page gallery image provided.

Can I return something if I don't like it? 

There is no obligation and you can modify or cancel your subscription anytime*. AfterPay not accepted.

* Subscription cancellations will void any previous price offers; reactivations will be at the current price. We offer only 2 and 4 week subscriptions; pauses are considered a temporary cancellation, and will be subject to price increases.

How can I manage my subscription?

By logging into your Bear Balanced account and accessing the subscription portal via the "Manage Subscriptions" button.

Is my subscription order refundable?

Subscription replenishment orders are ineligible for a refund once they have been charged.

Your tracking says delivered, but you didn't receive it?

Shipping carriers sometimes mark packages as delivered up to a full day before they are delivered - allow up to 24 hours for your package to show up. After this, you must contact your local USPS/UPS (depending on the shipping carrier your order was shipped through) for updates.

Please note: we do not make package deliveries personally; once your package is shipped, we have only the tracking number to refer to; we cannot be responsible for packages once they are marked as delivered.