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Refund Policy

Can I return something if I don't like it?

Yes. You must return your product within 30 days of delivery*.

Recycling & Return Processing Fee:

Returns will incur a $5 fee per bottle, which will be subtracted from your total refund.

Original shipping charges (if applicable) cannot be refunded. 

*Returned product(s) must be in the original packaging and in like-new condition.

*Bear Balanced does not cover the cost of return shipping.

If your product arrived damaged, you must contact us within 24 hours of delivery; all damages will be reviewed on a case by case basis. We cannot be responsible for packages left out in the sun because a covered delivery location was not available - please make sure your package can be delivered to a location where the gummies will not melt, especially during warmer months.

Packages that have been “returned to sender” due to an insufficient address will incur a $15 fee from your refund. You will have to place a new order if you would still like to receive your product.

Is my subscription order refundable?

Subscription replenishment orders are ineligible for a refund once they have been charged.

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